What can I do if my router has reset itself?

Occasionally a modem/router will reset to factory default settings.

This often happens as a result of a local power fluctuation but can be caused by a variety of other events.

If you use a wireless home network your devices will not be able to find your normal network SSID but instead you can see a network called something similar to:

• HUAWEI-B683-????
• HUAWEI-B593-????
• HUAWEI-B315-????
• HUAWEI-B525-????

Your modem/router may need to be reconfigured before you can connect again.

• To reconfigure a Huawei B683 modem showing the HUAWEWI-B683-???? SSID click here.
• To reconfigure a Huawei B593 modem showing the HUAWEI-B593-???? SSID please contact our technical support staff.
• To reconfigure a Huawei B315 modem showing the HUAWEI-B315-???? SSID please contact our technical support staff.
• To reconfigure a Huawei B525 modem showing the HUAWEI-B525-???? SSID please contact our technical support staff.