NetSpeed VOIP Voice Mail
Every
NetSpeed number comes with its own voice mailbox which you can access from your
NetSpeed phone, from any other phone, via email or via your NetSpeed VOIP
account.
Accessing your voicemail box
-
From a NetSpeed Phone - Simply dial *55 from you
NetSpeed phone to access your personal mailbox (or dial 028890000)
-
Voicemail Star Access - Dial your own NetSpeed number
from any phone and wait for it to go to voicemail. When you start to hear the
voicemail greeting press * and you will be prompted for your voicemail PIN
code (must already be setup) - you will then be able to access your mailbox
messages as normal. You can also setup calling numbers as trusted callers to
avoid having to enter a PIN number
-
From another Phone via the portal - Dial our Voicemail
portal number which is 028890000. When prompted for your mailbox number enter
your NetSpeed number and then #, followed by your PIN number and #. NOTE:
Before you can access your mailbox remotely you need to setup a PIN number
under Voicemail settings in your NetSpeed VOIP account (http://phone.netspeed.net.nz)
-
Via your NetSpeed VOIP account - You can check your new
voicemails by simply logging in to your NetSpeed VOIP account (http://phone.netspeed.net.nz)
and clicking on the messages tab. (You cannot setup prompts etc. using the web
interface however)
-
Via email - You can log in to your NetSpeed VOIP account
(http://phone.netspeed.net.nz)
and under voicemail settings setup an email address to forward all voicemail
messages onto.
Setting up your Voicemail greetings
-
From a NetSpeed Phone - Simply Dial *55 from your
NetSpeed Phone (or 02889000) and then after listening to any new messages you
may have, press 0′ to access your greetings settings
-
From another Phone - Dial our Voicemail portal number
which is 028890000. When prompted for your mailbox number enter your NetSpeed
number and then #, followed by your PIN number and #. NOTE: Before you can
access your mailbox remotely you need to setup a PIN number under Voicemail
settings in your NetSpeed VOIP account (http://phone.netspeed.net.nz).
After listening to any new messages you may have, press 0′ to access your
greetings settings.
Once
you press 0′ to access your voicemail greetings settings then you can select:
1′ -
To setup your unavailable message
2′ -
To setup your busy message
3′ -
To setup your name
4′ -
To setup a temporary greeting (i.e. on vacation for a while)
5′ -
To change your PIN number (instead of using your NetSpeed VOIP account)
Press
# after recording and follow the prompts to listen to the recording and save
it if you wish.
There are
lots of things you can do in your voicemail box such as navigate messages,
change folders, move messages between folders, forward messages, play back
message details, return a call, place a new outgoing call and more
Here are the
main menu options available to you when you connect to your mailbox:
Menu when not listening to messages
1′ -
Listen to messages in currently selected folder. (new or old messages selected
when you first connect)
2′ -
Change your current message folder. (0′ for new messages, 1′ for old
messages, 2′ for work messages, 3′ for family messages, 4′ for friends
messages, # to cancel)
3′ -
advanced options (4′ to place an outgoing call)
0′ -
Mailbox options (record greetings and set PIN number)
* -
Help
# -
Exit
When listening to messages
3′ -
advanced options (1′ - send a reply if a NetSpeed user, 2′ - call the person
who left the message, 3′ - listen to the message details, 4′ - to place
outgoing call)
4′ -
Go back to the previous message
5′ -
Repeat the current message
6′ -
Play the next message
7′ -
Delete the current message
8′ -
Forward the message to another NetSpeed mailbox
9′ -
Save the message to a folder (0′ for new messages, 1′ for old messages, 2′
for work messages, 3′ for family messages, 4′ for friends messages)
We can
also install
NetSpeed Broadband
Wireless Home Network solutions
Cafe Hotspot solutions
while installing
your new NetSpeed VOIP services.
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